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Teal Swan Help Center

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Each venue is different - we will keep you posted in follow up emails as the event approaches as to the particular venue's regulations and restrictions around this.

Can I bring a drink and food into the Event?

Event Questions

How can I work or volunteer for Teal?

When is the next workshop, Completion Process training or retreat?

When is Teal doing an event near me?

I want to become a healer/help people, can you help?

Need help with an emotional issue?

How can I ask Teal a question?

How can I book a personal session with Teal Swan?

Can I send Teal Swan a gift/letter/message?

Teal's Scholarship Program

Contact

I bought Premium/Online Course, but I can't access it

Can I gift Premium for a friend?

I already have some of the meditations that you gave me for free. Can I exchange them to other ones?

Can I upgrade/downgrade my subscription?

How can I cancel/unsubscribe?

When does my membership expire?

Is Premium a one-time payment or a recurring subscription?

I forgot to enter the discount code, can you refund me?

What's your Refund Policy?

Online Purchases

I forgot my Password

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My Account

How to access a Digital Product Purchase

I need help accessing my purchase on the new platform

Unable to change/cancel payment information.

My gift card isn't working

I purchased a course but its locked.

Issues with the meditations playing and/or downloading

Signed up for an offer but never got an email with the details to access it

Technical Support

I can no longer attend, is a refund available?

How do I find where my Event is going to be?

I can't find my digital event ticket.

Can I gift my ticket to a friend?

Can I bring my children?

Tickets available at the door or only available online?

Do I have to participate in Group Execises?

Will Teal be working with me 1-1?

Will there be merch from Teal's shop?

How do I know if my question will be selected to come on stage?

Is there a place online where I can connect with the other attendees?

Can I pay with Paypal for Premium Membership?

I just restarted my subscription, what is the cost

If i get Premium on sale, will the price change?

Is there still Lifetime Premium Membership?

Premium Membership Support

Podcast/Interview Requests

How do I hire Teal for a speaking event?

Is Teal available for 1:1 calls / private clients

Can we meet/interview Teal during events?

Where can one find official statements?

Teal Swan's Upcoming Events

What are the main topics Teal Swan focuses on in her teachings?

Press Inquiries

What is the status of my order?

My order is past the delivery date.

Can I change or cancel my order after placing it?

How will I receive my digital download?

Can I get a refund for a digital download if I'm not satisfied?

Why did some of my items arrive in different packages?

Why is shipping so expensive to my country?

Only Shop that sales official Teal merch?

Can I add an item onto my existing order and save on shipping?

It's been a few days, why hasn't my order shipped yet?

Questions about my Orders

Am I considered a Certified Completion Process Practitioner once I finish this Course?

I’ve read Teal’s book — The Completion Process. How is this course different from the book?

How is this Completion Process course different from traditional therapy?

What if I’m not able to recall my suppressed memories since I don’t remember much about my childhood?

How long will I have access to this course?

Do you offer any money-back guarantees?

What if I’m busy and can’t dedicate time to completing the course in 9 weeks?

What are the LIVE group calls about?

I’m not wounded or traumatized, is this course still for me?

What if I can’t attend all the LIVE calls?

I’m afraid that by going into my pain deliberately, I might retraumatize myself. Should I still consider joining?

Do you offer any scholarship options?

Why are 12 steps in this course, when Teal's book has 18 steps? Is this related to the ‘12 Steps Program’?

Won’t focusing on my pain just cause me to manifest more pain?

I don’t excel in academics or studying. Will I need to memorize and comprehend very complex concepts?

Can I bring a drink and food into the Event?Updated a year ago