Shop

Premium

Events

About

Home 

Teal Swan Help Center

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; color: rgb(53, 60, 65); font-family: Inter, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 20.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://help.circle.so/c/member-billing/how-do-i-manage-my-membership-subscriptions" rel="external nofollow noopener" style="box-sizing: border-box; color: rgb( var(--theme-link) ); text-decoration: underline; background-color: transparent;" target="_blank">Find the guide here</a>.</p><p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(53, 60, 65); font-family: Inter, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 20.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you have a legacy membership that is being paid via PayPal, cancel it via your PayPal account or&#xA0;<a href="https://tealswan.com/contact-support/" rel style="box-sizing: border-box; color: rgb( var(--theme-link) ); text-decoration: underline; background-color: transparent;">contact us here for assistance</a>.</p>

Find the guide here. If you have a legacy membership that is being paid via PayPal, cancel it via your PayPal account or contact us here for assistance.

How can I cancel/unsubscribe?

Online Purchases

How can I work or volunteer for Teal?

When is the next workshop, Completion Process training or retreat?

When is Teal doing an event near me?

I want to become a healer/help people, can you help?

Need help with an emotional issue?

How can I ask Teal a question?

How can I book a personal session with Teal Swan?

Can I send Teal Swan a gift/letter/message?

Contact

I bought Premium/Online Course, but I can't access it

Can I gift Premium for a friend?

I already have some of the meditations that you gave me for free. Can I exchange them to other ones?

Can I upgrade/downgrade my subscription?

When does my membership expire?

Is Premium a one-time payment or a recurring subscription?

I forgot to enter the discount code, can you refund me?

What's your Refund Policy?

I forgot my Password

How can I delete my account?

Where do I login to my account?

My Account

How to access a Digital Product Purchase

I need help accessing my purchase on the new platform

Unable to change/cancel payment information.

My gift card isn't working

I purchased a course but its locked.

Issues with the meditations playing and/or downloading

Signed up for an offer but never got an email with the details to access it

Technical Support

I can no longer attend, is a refund available?

How do I find where my Event is going to be?

I can't find my digital event ticket.

Can I gift my ticket to a friend?

Can I bring my children?

Can I bring a drink and food into the Event?

Tickets available at the door or only available online?

Do I have to participate in Group Execises?

Will Teal be working with me 1-1?

Will there be merch from Teal's shop?

How do I know if my question will be selected to come on stage?

Is there a place online where I can connect with the other attendees?

Event Questions

Can I pay with Paypal for Premium Membership?

I just restarted my subscription, what is the cost

If i get Premium on sale, will the price change?

Is there still Lifetime Premium Membership?

Premium Membership Support

Podcast/Interview Requests

How do I hire Teal for a speaking event?

Is Teal available for 1:1 calls / private clients

Can we meet/interview Teal during events?

Where can one find official statements?

Teal Swan's Upcoming Events

What are the main topics Teal Swan focuses on in her teachings?

Press Inquiries

What is the status of my order?

My order is past the delivery date.

Can I change or cancel my order after placing it?

How will I receive my digital download?

Can I get a refund for a digital download if I'm not satisfied?

Why did some of my items arrive in different packages?

Why is shipping so expensive to my country?

Only Shop that sales official Teal merch?

Can I add an item onto my existing order and save on shipping?

It's been a few days, why hasn't my order shipped yet?

Questions about my Orders

Collaborate with Teal Swan or organization?

How can I cancel/unsubscribe?Updated 4 months ago